Service Coordinator

Rsk Group; Ayr; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Company Pension

Life assurance

Job summary

RSK Group in South Ayrshire, UK is seeking a Service Coordinator on a full-time, permanent basis. You will work with engineers, operations staff and project managers to plan maintenance visits, manage communications and ensure delivery within budget and timescales.

Role requires strong organisational and multitasking abilities, plus effective communication with clients and internal teams. Pension and life assurance are included as benefits.

Qualifications

• Proficient with Word, Excel and Outlook.
• Excellent telephone skills and manner.
• Effective oral and written communication.

Responsibilities

• Using PPM planner to create scheduled service visits for mobile engineers and sub-contractors.
• Request RAMS for subcontractor visits.
• Notify customers of planned appointments per maintenance schedule/contract.
• Issue work orders to field-based engineers via electronic system or phone.
• Liaise between customer and operations management for smooth delivery.
• Coordinate and manage tasks to meet budgets and timescales.

Skills

Microsoft Office

Telephone skills

Communication skills

Teamwork

Job description

Richard Irvin an RSK Group company are recruiting for a Service Coordinator to join the team based in South Ayrshire, UK. This is a full-time, permanent position.

Our team of engineers, operations staff, project managers and compliance specialists are trained to start with our clients’ individual needs and work outwards from there. Our experts have extensive experience of advising and leading FM contracts and projects in both the public and private sectors and across industries. Our team is based throughout the UK – meaning you’re never too far from the help you need.

Responsibilities:

• Using PPM planner to create scheduled service visits for our own Mobile Engineers and sub-contractors to meet customer expectations and company objectives.
• Request RAMS for subcontractor visits
• Appropriate notification of planned appointments to customers/clients as per maintenance schedule/contract requirements
• Communication and issue of work orders to field based engineers either via our electronic job issue system or telephone as required
• Liaise between customer and operations management to ensure smooth operational delivery
• Co-ordinate and manage tasks to ensure maintenance delivery within allotted budget and timescales

Qualifications and Experience:

• Good working knowledge of computer packages; Word, Excel and Outlook
• Excellent telephone skills and manner
• Effective communication skills both oral and written
• Experience working within a multi discipline office environment
• Experience working independently, on own initiative, and as part of a team

Salary and Benefits:

• Salary depending on experience
• Company Pension
• Life assurance

#Consultancy #Recruitment #RSKfamily

Full Job Description attached