Service Coordinator - Field Ops & Scheduling (Office-Based)

Pertemps; Greater London; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Free Parking Onsite

Enhanced Pension Scheme

Birthday off

Job summary

Pertemps is seeking an organised Service Coordinator to join the London team, supporting the service department. The role focuses on scheduling technicians, managing work orders, and maintaining records.

You will communicate with clients, coordinate with engineering and operations, and ensure smooth field operations while upholding documentation standards. Office-based with standard hours and onsite parking.

Qualifications

• Experience in a similar coordinating/administrative role.
• Excellent organisation and attention to detail.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks and prioritise.
• Proficient with office software and internal systems.
• Professional and courteous interaction with clients and colleagues.

Responsibilities

• Coordinate and schedule service technicians for field assignments.
• Create, track, and close work orders in the service management system.
• Maintain accurate records of service activities, labour hours, and materials used.
• Communicate with clients about job status, scheduling, and concerns.
• Coordinate with engineering and operations teams to support field work.
• Organise materials, equipment, and logistics for service tasks.
• Maintain accurate records, reports, and compliance-related documentation.

Skills

Organisational skills

Attention to detail

Strong communication

Multitasking

Proficient in office software

Professional client handling

Tools

Service management system

Job description

Pertemps is seeking an organised Service Coordinator to join the London team, supporting the service department. The role focuses on scheduling technicians, managing work orders, and maintaining records.

You will communicate with clients, coordinate with engineering and operations, and ensure smooth field operations while upholding documentation standards. Office-based with standard hours and onsite parking.