Service Coordinator: Customer & Field Ops

Castle Employment Group; Scarborough; On-site; GBP 18,000 - 24,000; Full time

Job summary

Castle Employment Group in Scarborough is seeking a Service Coordinator to join a warm, busy team. You’ll coordinate day-to-day tasks, keep operations running smoothly and liaise with customers and engineers to schedule access, parts and visits.

No previous service department experience required; we value strong admin, coordination and customer service skills, plus the ability to juggle priorities in a fast-paced environment.

Qualifications

• Strong administration and coordination skills.
• Customer-focused approach with good communication.
• Organised and able to juggle multiple priorities.

Responsibilities

• Coordinate day-to-day activities to keep operations running smoothly.
• Communicate with customers and engineers to schedule access, parts and visits.
• Assist with invoicing and completion processes to close jobs.

Skills

Administration

Coordination

Customer service

Multitasking

Job description

Castle Employment Group in Scarborough is seeking a Service Coordinator to join a warm, busy team. You’ll coordinate day-to-day tasks, keep operations running smoothly and liaise with customers and engineers to schedule access, parts and visits.

No previous service department experience required; we value strong admin, coordination and customer service skills, plus the ability to juggle priorities in a fast-paced environment.