Service Coordinator

Castle Employment Group; Scarborough; On-site; GBP 18,000 - 24,000; Full time

Job summary

Castle Employment Group in Scarborough is seeking a Service Coordinator to join a warm, busy team. You’ll coordinate day-to-day tasks, keep operations running smoothly and liaise with customers and engineers to schedule access, parts and visits.

No previous service department experience required; we value strong admin, coordination and customer service skills, plus the ability to juggle priorities in a fast-paced environment.

Qualifications

• Strong administration and coordination skills.
• Customer-focused approach with good communication.
• Organised and able to juggle multiple priorities.

Responsibilities

• Coordinate day-to-day activities to keep operations running smoothly.
• Communicate with customers and engineers to schedule access, parts and visits.
• Assist with invoicing and completion processes to close jobs.

Skills

Administration

Coordination

Customer service

Multitasking

Job description

We have a fantastic opportunity for a Service Coordinator to join a warm, friendly and busy team based in Scarborough.

This is a varied coordination role where you’ll be responsible for keeping things running smoothly, communicating with customers and engineers, and making sure everything from access and parts through to completion and invoicing is organised efficiently.

You don’t necessarily need previous experience within a service department. We’re looking for someone with strong administration, coordination and customer service skills who is organised, confident juggling multiple priorities and enjoys being part of a busy team.