Service Coordinator

Confidential; London Borough of Merton; On-site; GBP 26,000 - 34,000; Full time

Job summary

Confidential in the London area is seeking a Service Coordinator to join our service team. The role supports engineers and the wider service operation, handling coordination and admin tasks to keep day-to-day work running smoothly.

Key duties include invoicing, processing timesheets, procuring parts and materials, and maintaining training and security records. Excellent organisation and clear communication with engineers and suppliers are essential for success.

Qualifications

• Experience in service coordination or engineering administration.
• Organised, proactive and able to multitask.
• Good communication with engineers, suppliers and teams.

Responsibilities

• Completing weekly invoicing for quoted works and call-outs.
• Obtaining and processing engineer timesheets.
• Arranging and chasing procurement and delivery of parts, tools and materials.
• Maintaining accurate engineer training records and expiry alerts.
• Maintaining security clearance records and renewal dates.
• Providing general administrative and coordination support to the service team.

Skills

Coordination

Administrative support

Communication

Time management

Job description

I am working with a well-established engineering company based in the London area who are looking to recruit a Service Coordinator to join their team.

This is an important support role within the service department, working closely with engineers and other members of the team to ensure the day-to-day operation runs smoothly. The successful candidate will take responsibility for a range of coordination and administrative duties, with a particular focus on supporting engineers and ensuring they have everything required to complete their work effectively.

Key Responsibilities

• Completing weekly invoicing for quoted works and call-outs
• Obtaining and processing engineer timesheets
• Taking the lead in arranging and chasing the procurement and delivery of parts, tools and materials
• Maintaining accurate engineer training records flagging upcoming qualification expiries
• Maintaining engineer security clearance records and monitoring renewal dates
• Providing general administrative and coordination support to the wider service team

About You

This role would be well suited to someone with previous Service Coordination, Engineering Administration or Service Administration experience within an engineering or technical environment.

The successful candidate will ideally be organised, proactive and confident managing multiple tasks at the same time. Good communication skills are important, as you will be working closely with engineers, suppliers and other members of the business to ensure work is properly coordinated.

If you have previous experience within an engineering environment and are looking for a new Service Coordinator opportunity, this could be a great opportunity to join an established business with a strong service operation.