Service Controller: Engineering Ops & Planning (Full Training)

Coalesce Recruitment Limited; Stafford; On-site; GBP 28,000 - 30,000; Full time

Job summary

Coalesce Recruitment Limited is recruiting for a Service Controller role with a nationwide service provider based in Oldbury, West Midlands. You will take pre-planned maintenance bookings, plan and schedule visits, and liaise with engineers to ensure smooth service delivery.

The ideal candidate has service administration or coordination experience, strong communication, and IT proficiency (Office 365, Word, Excel).

Qualifications

• Experience in service administration or service coordination.
• Experience scheduling and planning maintenance or service visits.
• Strong communication and attention to detail.

Responsibilities

• Take pre-planned maintenance bookings and schedule them.
• Contact customers to arrange follow-up visits.
• Interact with service engineers and process job sheets.
• Maintain accurate data in the internal system and support cost control.

Skills

Service administration

Service coordination

Scheduling

Tools

Office 365

Word

Excel

Job description

Coalesce Recruitment Limited is recruiting for a Service Controller role with a nationwide service provider based in Oldbury, West Midlands. You will take pre-planned maintenance bookings, plan and schedule visits, and liaise with engineers to ensure smooth service delivery.

The ideal candidate has service administration or coordination experience, strong communication, and IT proficiency (Office 365, Word, Excel).