Service Centre Coordinator - Scheduling & Admin

Auto Windscreens; Narborough; On-site; GBP 21,000 - 25,000; Full time

Job summary

Auto Windscreens in Leicester currently seeks a Service Centre Administrator to join our team at the service centre. You will support the Deployment Centre Supervisor by handling administration, scheduling, and customer communications, ensuring compliance and smooth operations.

You will work with technicians and external customers, manage stock of consumables, maintain health and safety standards, and take on ad-hoc tasks as needed by the Deployment Centre Supervisor or Area Service Manager.

Qualifications

• Ability to work on own initiative and as part of a team.
• Excellent communication skills both face-to-face and via telephone.
• Demonstrate a good level of competence in planning and organizing own workload.
• Flexible approach to work demands.
• Proactive self-motivator and able to work on own initiative.
• Proficient IT skills.

Responsibilities

• Completion of general administration duties to support the Deployment Centre Supervisor, ensuring 100% compliance on all documentation.
• Provide help and support to all colleagues and customers both internally and externally.
• Ensure the efficient running of the network scheduling system by manually intervening where required and maintaining effective communication with external customers, Technicians, and the Deployment Centre Supervisor.
• Provide operational information and feedback to relevant management teams.
• Liaise closely through clear and timely communication with external customers, technicians and field management.
• Assist with controlling and replenishing the consumable stocks for the relevant area.
• Ensure Health and Safety processes are adhered to on all occasions.
• Any other ad-hoc duties requested or advised by the Deployment Centre Supervisor or Area Service Manager.

Skills

Own initiative

Teamwork

Excellent communication

Planning & organizing workload

Flexible approach

Proficient IT skills

Job description

Auto Windscreens in Leicester currently seeks a Service Centre Administrator to join our team at the service centre. You will support the Deployment Centre Supervisor by handling administration, scheduling, and customer communications, ensuring compliance and smooth operations.

You will work with technicians and external customers, manage stock of consumables, maintain health and safety standards, and take on ad-hoc tasks as needed by the Deployment Centre Supervisor or Area Service Manager.