Service Centre Operations Supervisor

Auto Windscreens; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

Auto Windscreens is a leading UK glazing company seeking a Service Centre Technician to maintain KPI targets and uphold service centre standards. You will support colleagues and customers while assisting with stock management and health & safety compliance.

Join a vibrant team focused on innovation and personal development within a dynamic service centre. Excellent communication, planning skills, and a proactive attitude are essential to succeed.

Qualifications

• Ability to work on your own initiative.
• Excellent communication skills both face-to-face and via telephone.
• Demonstrate a good level of competence in planning and organizing own workload.
• Flexible approach to work demands.
• Proactive self-motivator and able to work on own initiative.

Responsibilities

• Maintaining your current KPIs and targets as a Technician.
• Maintaining standards of the Service Centre.
• Provide help and support to all colleagues and customers both internally and externally.
• Supporting the Service Centre Manager with the effective control of stock management within the Service Centre.
• Managing the Service Centre during any period of absence and annual leave of the Service Centre Manager.
• Provide operational information and feedback to relevant management teams.
• Liaise closely through clear and timely communication with Technicians, Service Centre Manager and Area Manager.
• Supporting the Service Centre Manager to ensure all H&S standards and processes are maintained within the Service Centre.
• Controlling and replenishing the consumable stocks for the Service Centre.
• Arranging the regular collection of the glass waste and chemical waste.
• Any other ad-hoc duties requested or advised by the Service Centre Manager or Area Manager.

Skills

Independent worker

Communication skills

Planning & organising

Flexibility

Self-motivation

Job description

Auto Windscreens is a leading UK glazing company seeking a Service Centre Technician to maintain KPI targets and uphold service centre standards. You will support colleagues and customers while assisting with stock management and health & safety compliance.

Join a vibrant team focused on innovation and personal development within a dynamic service centre. Excellent communication, planning skills, and a proactive attitude are essential to succeed.