Windscreen Service Centre Supervisor - Lead & Develop

Markerstudy Group; Sandhurst; Remote; GBP 25,000 - 32,000; Full time

Job summary

Auto Windscreens in Sandhurst invites applications for a Service Centre Supervisor. The role focuses on maintaining KPIs, standards, and providing support to colleagues and customers. You will assist with stock management and supervise operations in the absence of the Service Centre Manager.

Key duties include ensuring H&S compliance, coordinating with technicians, and managing consumables as well as waste collections. A proactive, team-oriented approach is essential for success.

Qualifications

• Ability to work on own initiative and as part of a team.
• Excellent communication skills both face-to-face and via the telephone.
• Demonstrates good planning and organizational skills.
• Flexible approach to work demands.
• Proactive self-motivation and ability to work independently.

Responsibilities

• Maintaining your current KPIs and targets as a Technician.
• Maintaining standards of the Service Centre.
• Provide help and support to colleagues and customers both internally and externally.
• Support the Service Centre Manager with stock management control.
• Manage the Service Centre during absences and annual leave of the Service Centre Manager.
• Provide operational information and feedback to management teams.
• Liaise with Technicians, Service Centre Manager and Area Manager with clear communication.
• Ensure all H&S standards and processes are maintained within the Service Centre.
• Control and replenish consumable stocks for the Service Centre.
• Arrange regular collection of glass and chemical waste.
• Carry out any other ad-hoc duties advised by the Service Centre Manager or Area Manager.

Skills

Own initiative

Team player

Planning & organizing

Communication skills

Flexibility

Proactive/self-motivated

Job description

Auto Windscreens in Sandhurst invites applications for a Service Centre Supervisor. The role focuses on maintaining KPIs, standards, and providing support to colleagues and customers. You will assist with stock management and supervise operations in the absence of the Service Centre Manager.

Key duties include ensuring H&S compliance, coordinating with technicians, and managing consumables as well as waste collections. A proactive, team-oriented approach is essential for success.