Service Centre Operations Lead

Auto Windscreens; Cambridge; Vor Ort; GBP 23.000 - 26.000; Vollzeit

Zusammenfassung

Auto Windscreens, one of the UK's fastest growing automotive glazing specialists, is seeking a Service Centre Technician in Cambridge. You will help maintain performance standards, support colleagues and customers, and contribute to a safe, efficient workshop.

The role emphasizes working on own initiative and as part of a team, with strong communication, planning, and organisational skills to meet KPIs, stock control, and day-to-day service centre operations.

Qualifikationen

• Ability to work on own initiative and as part of a team.
• Excellent communication skills both face-to-face and via telephone.
• Good planning and organizing workload.
• Flexible, proactive approach to work demands.

Aufgaben

• Maintain your current KPIs and targets as a Technician.
• Maintain standards of the Service Centre.
• Provide help and support to colleagues and customers both internally and externally.
• Support the Service Centre Manager with stock management.
• Manage the Service Centre during manager's absence and annual leave.
• Provide operational information to relevant management teams.
• Liaise with Technicians, Service Centre Manager and Area Manager.
• Ensure H&S standards and processes are maintained within the Service Centre.
• Control and replenish consumable stocks.
• Arrange regular collection of glass waste and chemical waste.
• Perform any other ad-hoc duties as advised.

Kenntnisse

Own initiative

Teamwork

Communication

Planning & organizing

Flexibility

Self-motivation

Jobbeschreibung

Auto Windscreens, one of the UK's fastest growing automotive glazing specialists, is seeking a Service Centre Technician in Cambridge. You will help maintain performance standards, support colleagues and customers, and contribute to a safe, efficient workshop.

The role emphasizes working on own initiative and as part of a team, with strong communication, planning, and organisational skills to meet KPIs, stock control, and day-to-day service centre operations.