Service and Maintenance Coordinator in Northwich, Cheshire

Energy Jobline CVL; Northwich; Presencial; GBP 15 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Annual leave entitlement

Perks at work - discounts

24/7 helpline support

Eye care vouchers

Competitive pension

Resumo da oferta

Adecco UK & Ireland is seeking a Service and Maintenance Coordinator for a Northwich-based office role. The position is fully office-based, Monday to Friday, 8am–5pm, with a temp-to-perm contract.

You will coordinate engineers, schedule customer visits, manage service documentation, and ensure repairs and maintenance are completed efficiently. As the main point of contact for customers, you will deliver an excellent service experience from initial booking through to completion, with

Qualificações

• Organised and customer-focused professional with strong admin skills.
• Experience planning service visits and coordinating field engineers.
• Good communication and problem-solving abilities.
• Basic sales awareness helpful for upselling service options.

Responsabilidades

• Plan and schedule service and maintenance visits for customers.
• Be the main point of contact for customers regarding visit dates and updates.
• Process engineer documentation and ensure compliance.
• Provide quotations and service reports when required.
• Coordinate repairs, parts and follow-up work efficiently.
• Maintain accurate records in internal systems and CRM.
• Collaborate with engineering and service teams for smooth operations.

Conhecimentos

MS Office

Job Logic CRM

CRM familiarity

Planning & forecasting

Customer service

Sales background

Team player

Ferramentas

Job Logic

CRM system

Descrição da oferta de emprego

Service and Maintenance Coordinator

Location: Northwich CW8

Working Schedule: Monday to Friday, 8am - 5pm (Fully office based)

Rate of pay: £13.50ph

Contract type: Temp to perm opportunity

Adecco are looking for a highly organised and customer-focused Service Coordinator to join our client's team based in Northwich.

You will play a key role in coordinating engineers, scheduling customer visits, managing service documentation, and ensuring repairs and maintenance activities are completed efficiently. As the main point of contact for customers, you'll help deliver an excellent service experience from initial booking through to completion.

This is a temporary to permanent opportunity for the successful candidate.

Key Responsibilities

• Plan and schedule service and maintenance visits for customers
• Act as the main point of contact for customers regarding visit dates, progress, and updates
• Process and manage engineer documentation, ensuring accuracy and compliance
• Provide quotations and service reports where required
• Coordinate repairs, parts, and follow-up work efficiently
• Maintain accurate records within internal systems and CRM
• Work closely with engineering and service teams to ensure smooth operations

Desired experience

• Fully capable using Microsoft Office, ideally knowledge of Job Logic or a similar CRM but not critical
• Experience with planning and forecasting jobs and site liaison
• Excellent customer service
• At least a basic sales background with commercial awareness
• Confident working individually and also part of a close office team

Why Adecco

• Annual leave entitlement
• Perks at work - discount vouchers and points to spend
• Support program with 24/7 helpline
• Eye care vouchers
• Competitive pension scheme

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website