Service Coordinator

Confidential; Manchester, Salford; On-site; GBP 23,000 - 29,000; Full time

Job summary

Confidential is seeking an organised and proactive Service Coordinator to join a busy operations team in Oldham, taking ownership of scheduling, planning and coordinating engineer workloads to ensure exceptional service delivery and customer satisfaction.

You will schedule visits, manage service requests, liaise with customers and internal teams, and maintain live job records while adapting to changing priorities in a fast-paced environment.

Qualifications

• Experience within service coordination, scheduling, logistics, customer service or administration would be advantageous

Responsibilities

• Scheduling and coordinating engineer visits to maximise productivity.
• Managing incoming service requests and prioritising work against agreed service levels.
• Liaising with customers, suppliers, contractors and internal teams to keep jobs moving.
• Monitoring ongoing works, resolving issues and ensuring deadlines are met.
• Maintaining accurate records and providing regular updates on live jobs.

Skills

Planning

Scheduling

Communication

Organisation

Job description

Service Coordinator
Oldham
Salary 25,934
Monday - Friday 9am-5.30pm
Looking for a role where no two days are the same?
We're seeking an organised and proactive Service Coordinator to join a busy operations team, taking ownership of scheduling, planning and coordinating engineer workloads to ensure exceptional service delivery and customer satisfaction.

What You’ll Be Doing

• Scheduling and coordinating engineer visits to maximise productivity.
• Managing incoming service requests and prioritising work against agreed service levels.
• Liaising with customers, suppliers, contractors and internal teams to keep jobs moving.
• Monitoring ongoing works, resolving issues and ensuring deadlines are met.
• Maintaining accurate records and providing regular updates on live jobs.

Experience within service coordination, scheduling, logistics, customer service or administration would be advantageous

What We’re Looking For

• Strong planning and scheduling skills
• Excellent communication and customer service abilities
• Ability to prioritise and thrive under pressure
• High attention to detail and strong organisational skills

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.