Service and Callout Engineer

Schindler Group; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Career development opportunities

Inclusive and diverse workplace culture

Job summary

The Schindler Group is hiring a Service and Callout Engineer in East Midlands, England. You will be responsible for servicing and maintaining lift equipment and ensuring fault resolution. The role requires technical proficiency, ideally with NVQ level 3 in lift maintenance, advanced electrical knowledge, and a commitment to quality service.

Join a company that values growth and diversity, offering support for your career development while making a positive impact on millions of lives daily.

Qualifications

• Experience in lift servicing/maintenance/repairs preferred.
• Must be happy to do night calls.
• Full UK driving license is required.
• Ability to work under pressure and independently.

Responsibilities

• Carry out routine servicing of lift equipment.
• Rectify and reduce faults on lift equipment.
• Diagnose issues and restore equipment to service.
• Carry out inspection and adjustment of escalator installations.

Skills

Lift servicing/maintenance/repairs

Advanced electrical and mechanical knowledge

Problem-solving skills

Manual dexterity

Diagnostic skills

Education

NVQ level 3 in lift maintenance or equivalent

Tools

Hand and power tools

Job description

Location: East Midlands, England, United Kingdom
Job ID: 88762

Quality of urban life

Join Rubax Lifts Limited, one of the UK’s largest independent lift companies, proudly providing expert lift engineering services and tailored solutions nationwide since 1980. With strategically located offices and a team of highly skilled engineers available 24/7, 365 days a year, we’re dedicated to delivering exceptional service and building lasting relationships with our customers. At Rubax, we value customer engagement and strive to fully understand and meet individual requirements by offering high-quality, cost-effective solutions. Committed to continuous improvement, we invest in our people, processes, and technology to ensure the highest standards of customer satisfaction. Be part of a company that supports innovation, prioritises quality, and puts its customers at the heart of everything we do.

Service and Callout Engineer

Your main responsibilities

Carry out routine servicing of lift equipment, including minor repair work and the routine replacement of components and in accordance with approved company procedures (PPE, PDA, 2+ etc).

To rectify and reduce faults on lift equipment in cases of breakdown and check to confirm correct functioning.

Checks to include speed, motor start/stop, noise, temperature and power supply using approved company issued tooling and protective equipment.

Carry out the routine inspection, adjustment, of escalator installations in accordance with approved procedures. Reinstate lift and complete service documentation.

Carrying out fault finding and diagnostic procedures using a range of techniques, technical manuals and appropriate test equipment, restoring equipment to service.

Competence is required to make effective use of written or graphical information.

What you bring

• Experience in lift servicing/maintenance/repairs preferred
• Must be happy to do night calls
• Qualified to NVQ level 3 minimum in lift maintenance or equivalent
• Advanced electrical and mechanical knowledge, including multi‑brand equipment
• Advanced problem‑solving skills
• Full UK driving license
• The ability to work under pressure, to deadlines and within efficiencies
• The ability to work independently with a flexible approach
• Manual dexterity – requires the use of hands, arms and feet for repetitive lifting; use of hands and arms to operate various hand and power tools and to record written information
• Proven fault finding and diagnostic skills

What’s in it for you?

• Join our purpose‑driven organization. Help shape an industry in which two billion people rely on our products and services every day.
• Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
• Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.

At Rubax we value inclusion and diversity and practise equity to create equal opportunities for all and we endeavours to ensure that all qualified applicants will receive consideration for employment.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.