Service and Callout Engineer

Schindler; East Midlands; Remote; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Discretionary bonus

Company car or allowance

Pension scheme with 5% contribution

Private medical cover with 24/7 GP

Eye care benefits

Job summary

Rubax Lifts Limited is seeking a Service and Callout Engineer in the East Midlands region. The role focuses on routine servicing, fault diagnosis, and safe operation of lift equipment across installations, with a strong emphasis on compliance and customer service.

Ideal candidates will hold NVQ Level 3 in lift maintenance (or equivalent), demonstrate advanced electrical/mechanical knowledge, and hold a full UK driving licence.

Qualifications

• NVQ level 3 minimum in lift maintenance or equivalent.
• Advanced electrical and mechanical knowledge, including multi-brand equipment.
• Advanced problem-solving skills.
• Ability to work under pressure and meet deadlines.
• Ability to work independently with a flexible approach.
• Proven fault finding and diagnostic skills.
• Full UK driving licence.

Responsibilities

• Carry out routine servicing of lift equipment, including minor repair work and replacement of components as per procedures.
• Rectify and reduce faults on lift equipment during breakdowns and check to confirm correct functioning.
• Check speed, motor start/stop, noise, temperature and power supply using approved tooling.
• Carry out routine installation inspections and reinstate lifts, complete service documentation.
• Fault finding and diagnostic procedures using various techniques and test equipment to restore service.
• Use written or graphical information effectively.

Skills

Electrical knowledge

Mechanical knowledge

Problem solving

Full UK driving license

Pressure tolerance

Independence

Manual dexterity

Fault finding

Education

NVQ level 3 in lift maintenance or equivalent

Job description

Location: East Midlands,England,United Kingdom
Job ID: 92134

Quality of urban life

Join Rubax Lifts Limited, one of the UK’s largest independent lift companies, proudly providing expert lift engineering services and tailored solutions nationwide since 1980. With strategically located offices and a team of highly skilled engineers available 24/7, 365 days a year, we’re dedicated to delivering exceptional service and building lasting relationships with our customers. At Rubax, we value customer engagement and strive to fully understand and meet individual requirements by offering high-quality, cost-effective solutions. Committed to continuous improvement, we invest in our people, processes, and technology to ensure the highest standards of customer satisfaction. Be part of a company that supports innovation, prioritises quality, and puts its customers at the heart of everything we do.

Join us as a

Service and Callout Engineer

Your main responsibilities

• Carry out routine servicing of lift equipment, including minor repair work and the routine replacement of components and in accordance with the approved company procedures (PPE, PDA, 2+ etc)
• To rectify and reduce faults on lift equipment in cases of breakdown and check to confirm correct functioning
• Checks to include, speed, motor start/stop, noise temperature and power supply using approved company issued tooling and protective equipment
• Carry out the routine inspection, adjustment, of installations in accordance with approved procedures. Reinstate lift and complete service documentation
• Carrying out fault finding and diagnostic procedures using a range of techniques, technical manuals and appropriate test equipment, restoring equipment to service
• Competence is required to make effective use of written or graphical information

What you bring

• Experience in lift Servicing/ Maintenance/ Repairs preferred
• Qualified to NVQ level 3 minimum in lift maintenance or equivalent
• Advanced Electrical and Mechanical knowledge, including Multi-Brand equipment
• Advanced problem-solving skills
• Full UK driving License
• The ability to work under pressure, to deadlines and within efficiencies
• The ability to work independently with a flexible approach
• Manual dexterity - Requires the use of hands, arms and feet for repetitive lifting; use of hands and arms to operate various hand and power tools and to record written information
• Proven fault finding and diagnostic skills

What’s in it for you?

• Competitive salary with a discretionary annual bonus
• Company car or allowance (for eligible roles)
• Pension scheme with 5% company contribution
• Private medical cover with a trusted provider, plus 24/7 virtual GP access
• Free eye tests and eyewear discounts

Become part of our team, help us enhance quality of life and drive innovationwhile raising the bar for safety and sustainability. We value your diverse skills andperspectives as together we shape the sustainable cities of today and tomorrow.

At Rubax we value inclusion and diversity and practise equity to create equal opportunities for all and we endeavour to ensure that all qualified applicants will receive consideration for employment.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.