Service Advisor - Yeovil

Lakaz Maurice; Yeovil; On-site; GBP 28,000 - 36,000; Full time

Job summary

Lakaz Maurice in Yeovil is seeking a confident, experienced Service Advisor to join our reputable dealership. You will be the first contact for service customers, handling bookings and vehicle handovers with autonomy and professional care.

You will produce accurate job cards, liaise with workshop staff, raise invoices, and ensure smooth daily operations. This role offers progression, a structured environment, and uncapped bonus potential through earnings.

Qualifications

• Proven ability to handle the full service journey customer-facing role.
• Strong organisational skills with attention to detail.
• Excellent communication and proactivity.
• Ability to work independently in a smaller aftersales environment.

Responsibilities

• Act as the primary contact for service customers from booking to handover.
• Produce accurate job cards and keep customers updated on progress.

Skills

Customer service

Organization

Communication

Autonomy

Job description

The Role:

We are seeking a confident, experienced, and highly organised Service Advisor to join a reputable dealership based in Yeovil. This is a great opportunity to step into a Service Advisor position within a established aftersales department representing an exciting multi brand site.

This role is perfect for someone who enjoys autonomy, takes pride in delivering exceptional customer service, and wants the chance to truly make the position their own. With a supportive management team and flexibility built into the working structure, this is an ideal next step for an ambitious Service Advisor looking for progression, ownership, and stability.

Responsibilities & Requirements of a Service Advisor:

Act as the primary point of contact for all service customers, managing the full customer journey from booking to vehicle handover.

Produce accurate job cards, update customers proactively, and ensure all work is authorised correctly.

Liaise closely with workshop technicians to ensure smooth daily operations.

Raise invoices and handle customer payments efficiently and professionally.

Deliver exceptional customer service while maintaining high levels of organisation and attention to detail.

Work independently in a smaller aftersales environment, demonstrating confidence and strong decision-making skills.

Prior experience as a motor trade Service Advisor is desired but NOT essential.

Package:

Basic Salary: £28,000 - £30,000. On Target Earnings: £35,000 - £36,000 (Uncapped Bonus Potential).

Hours: Monday–Friday, 8:00am–5:30pm, 42.4 hour working week, with 1 in 3 Saturdays (half day).