Service Advisor: Uncapped Earnings, Training & Growth

Snows Motor Group Ltd; Portsmouth; Presencial; GBP 27.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

30 days holiday + bank holidays

Bonus scheme

Pension scheme

Life Assurance

Employee Assistance Programme

Training & development

Discounted MOTs/Service/Parts

Descripción de la vacante

Snows Motor Group is seeking a friendly Service Advisor for its Snows SEAT/Cupra site in Portsmouth. You will be the main point of contact for customers needing servicing or repairs, liaising with the workshop and delivering excellent service.

The role requires strong customer-facing skills, organisational ability, and a full driving licence. In return you will receive a highly competitive salary, a clear progression path, and extensive product training.

Formación

• Excellent customer service skills and experience in a customer-facing role.
• Ability to plan, organise and meet deadlines.
• Strong attention to detail and accuracy.

Responsabilidades

• Be the main point of contact for customers needing servicing or repairs.
• Communicate with workshop to manage job progress and updates.
• Provide accurate estimates and invoicing in line with procedures.
• Maintain customer records and follow-up systems.
• Explain services, add-ons and costs to customers clearly.
• Ensure warranty/goodwill submissions are correctly invoiced and costed.
• Assist with resolving customer queries and delays with proactive communication.

Conocimientos

Customer facing

Organised

Attention to detail

Driving licence

Descripción del empleo

Snows Motor Group is seeking a friendly Service Advisor for its Snows SEAT/Cupra site in Portsmouth. You will be the main point of contact for customers needing servicing or repairs, liaising with the workshop and delivering excellent service.

The role requires strong customer-facing skills, organisational ability, and a full driving licence. In return you will receive a highly competitive salary, a clear progression path, and extensive product training.