Service Advisor – Training, Growth & Customer Impact

D. M. Keith Limited; Leeds; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

30 days holiday (Including Bank HOLIDa

Pension Scheme

Discount for servicing and repairs on

£25 contribution to eye tests

Cycle to work scheme

Job summary

D. M. Keith Limited in Leeds is seeking an experienced Service Advisor to join our team at Ford Leeds. You’ll work in a busy, welcoming service department with a focus on customer satisfaction and relationship management.

You will book in vehicles, liaise with the workshop, and keep customers informed on progress. An equal opportunities employer, full training and progression are provided within our family business.

Qualifications

• Customer focus and relationship maintenance in a busy service environment.
• Clear communication with customers and workshop team.
• Must hold a current valid clean driving license.

Responsibilities

• Greet customers and handle enquiries in a professional, prompt manner.
• Book vehicles into the workshop and inform customers of progress.
• Provide an excellent first impression of the Service Department.

Skills

Customer service

Communication

Teamwork

Full driving license

Job description

D. M. Keith Limited in Leeds is seeking an experienced Service Advisor to join our team at Ford Leeds. You’ll work in a busy, welcoming service department with a focus on customer satisfaction and relationship management.

You will book in vehicles, liaise with the workshop, and keep customers informed on progress. An equal opportunities employer, full training and progression are provided within our family business.