Service Advisor: Customer Focus, Training & Career Growth

D.M.Keith Ltd; Leeds; On-site; GBP 26,000 - 37,000; Full time

Benefits offered by this job

30 days holiday

Pension scheme

Discount for servicing and repairs

£25 eye tests

Cycle to work scheme

Job summary

D.M.Keith Ltd in Leeds is seeking an experienced Service Advisor to join our team. You will be the first point of contact for customers, booking vehicles into the workshop and advising on technical queries while upholding our family-values ethos.

We offer strong training, a 30-day holiday allowance (plus bank holidays), a pension scheme, and exclusive staff discounts on servicing and repairs. A driving license is required for the role.

Qualifications

• Strong customer-focus and communication skills.
• Ability to work in a fast-paced, team-based environment.
• Driving license is required.

Responsibilities

• Deal with all customers in a professional and prompt manner.
• Advise customers on technical queries and issues.
• Be the first point of contact for booking vehicles into the workshop and inform customers of progress.
• Work as part of a busy Service Advisors team.

Skills

Customer service

Communication

Teamwork

Job description

D.M.Keith Ltd in Leeds is seeking an experienced Service Advisor to join our team. You will be the first point of contact for customers, booking vehicles into the workshop and advising on technical queries while upholding our family-values ethos.

We offer strong training, a 30-day holiday allowance (plus bank holidays), a pension scheme, and exclusive staff discounts on servicing and repairs. A driving license is required for the role.