Service Advisor: Training, Career Growth & Benefits

DM Keith Ltd; Leeds; On-site; GBP 320 - 37,000; Full time

Benefits offered by this job

30 days holiday

Pension Scheme

Discount for servicing and repairs

Eye tests allowance

Cycle to work

Job summary

DM Keith Ltd in Leeds is seeking an experienced Service Advisor to join our team in a busy, customer-focused workshop. We are a long-established, family-run dealer and value attitude and training as much as skills.

You will handle customer queries, book vehicles into the workshop, and promote our manufacturer training program while enjoying comprehensive benefits and career progression with a genuine family ethos.

Qualifications

• Customer-focused with strong communication and relationship skills.
• Ability to work in a busy, team-based service department.
• Willing to undergo manufacturer training and travel for brand courses.
• Must hold a current valid driving licence.

Responsibilities

• Deal with customers in a professional and prompt manner, portraying a positive first impression of the Service Department.
• Advise customers on technical queries and issues they may have, acting as first point of contact for booking in vehicles into the workshop.
• Inform customers of the progress of their vehicle and its work status.

Skills

Customer focus

Communication skills

Teamwork

Valid driving licence

Job description

DM Keith Ltd in Leeds is seeking an experienced Service Advisor to join our team in a busy, customer-focused workshop. We are a long-established, family-run dealer and value attitude and training as much as skills.

You will handle customer queries, book vehicles into the workshop, and promote our manufacturer training program while enjoying comprehensive benefits and career progression with a genuine family ethos.