Service Advisor - No Weekends, Great Benefits

Vertu Motors plc; Plymouth; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

25 days holiday rising with length of

Online rewards platform discounts

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity & Paternity

Job summary

Vertu Volvo Plymouth is seeking a Service Advisor to join our well established dealership. You will act as the bridge between customers and the workshop, ensuring outstanding service and clear communication throughout the service or repair of the vehicle.

The role offers a £32,315 basic salary with 44.5 hours per week, Monday to Friday and no weekend working. Strong customer focus and relationship management are essential, with the opportunity to upsell additional services.

Qualifications

• Customer facing service experience is essential.
• Ability to work in a fast-paced environment whilst meeting targets and deadlines.
• Previous Automotive Service Advisor experience is advantageous but not essential.

Responsibilities

• Set customer expectations and keep in touch with them throughout service or repair.
• Upsell additional products and services to customers.
• Follow up with customers to ensure satisfaction with the work carried out.

Skills

Customer service

Communication skills

Relationship management

Upselling

Job description

Vertu Volvo Plymouth is seeking a Service Advisor to join our well established dealership. You will act as the bridge between customers and the workshop, ensuring outstanding service and clear communication throughout the service or repair of the vehicle.

The role offers a £32,315 basic salary with 44.5 hours per week, Monday to Friday and no weekend working. Strong customer focus and relationship management are essential, with the opportunity to upsell additional services.