Service Advisor - Motor Trade | Exeter Main Dealer

Kream Motor Recruitment; Exeter; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

33 days holiday

Discounts on vehicles and servicing

Extra day off for events

Birthday day off

Death in Service (4x salary)

Workplace pension

Cycle to Work

Management development scheme

Job summary

Kream Motor Recruitment is assisting an Exeter-based main dealer in finding an experienced Service Advisor. You will be the face of the Service Department, greeting customers and coordinating servicing, repairs and maintenance appointments.

The role requires motor trade experience at a main dealer or quality independent garage, a full driving licence, and excellent customer service skills both face-to-face and over the phone.

Qualifications

• Excellent customer service skills, face-to-face and telephone.
• Motor trade experience at a main dealer or quality independent garage.

Responsibilities

• Greet incoming customers and assist with servicing bookings, repairs and maintenance appointments.
• Upsell identified work and approved products/services.
• Work as part of a team with strong communication and prioritise workload.

Skills

Customer service

Motor trade experience

Full driving licence

Job description

Kream Motor Recruitment is assisting an Exeter-based main dealer in finding an experienced Service Advisor. You will be the face of the Service Department, greeting customers and coordinating servicing, repairs and maintenance appointments.

The role requires motor trade experience at a main dealer or quality independent garage, a full driving licence, and excellent customer service skills both face-to-face and over the phone.