Service Advisor | Family-Run Centre, Mon-Fri, Career Growth

Perfect Placement UK Ltd; Leighton Buzzard; On-site; GBP 32,000 - 40,000; Full time

Job summary

Perfect Placement UK Ltd is seeking an experienced Service Advisor for a reputable independent service centre in Leighton Buzzard. You will join a family-run business committed to staff development and a supportive environment.

The role offers a clear path for career progression in a fast-paced workshop. Responsibilities include greeting customers, handling service bookings, liaising between customers and technicians, and ensuring smooth workflow with accurate parts and system updates.

Qualifications

• Proven experience as a Service Advisor in the motor trade.
• Excellent communication and customer service skills.
• Ability to perform effectively in a busy and sometimes high-pressure environment.
• Well-organised with strong attention to detail.

Responsibilities

• Welcome customers and manage front desk operations.
• Handle incoming calls and organise service bookings.
• Act as the key link between customers and workshop technicians.
• Liaise with customers regarding ongoing work and job progress.
• Order parts and update relevant systems accordingly.
• Coordinate schedules to ensure smooth workflow and customer satisfaction.

Skills

Customer service

Communication

Front desk management

Time management

Job description

Perfect Placement UK Ltd is seeking an experienced Service Advisor for a reputable independent service centre in Leighton Buzzard. You will join a family-run business committed to staff development and a supportive environment.

The role offers a clear path for career progression in a fast-paced workshop. Responsibilities include greeting customers, handling service bookings, liaising between customers and technicians, and ensuring smooth workflow with accurate parts and system updates.