Service Advisor: Front Office (Mon-Fri, No Weekends)

Perfect Placement UK Ltd; Milton Keynes; On-site; GBP 21,000 - 27,000; Full time

Job summary

Perfect Placement UK Ltd. is assisting an independent car dealership in Milton Keynes to recruit a Service Advisor / Receptionist.

The role focuses on delivering a high-standard front-of-house service, managing workshop bookings, and handling customer communications within a busy service department. You will work Monday to Friday with no weekend shifts, supporting the Service Manager as the department grows.

Qualifications

• Experience as a Service Advisor or Service Receptionist
• Understanding of vehicle servicing and workshop operations
• Experience with invoicing and repair orders
• Strong organisational and multi-booking ability
• Professional, approachable manner; long-term position

Responsibilities

• Welcoming customers with a professional front-of-house service
• Booking vehicles into the workshop and managing appointments
• Handling customer enquiries in person and by phone
• Preparing and raising job cards and repair orders
• Providing customers with updates on repair progress
• Liaising with Technicians and the Service Manager
• Preparing invoices and processing repair orders
• Explaining work and costs to customers
• Identifying additional work and obtaining authorisation
• Providing accurate estimates and keeping customers informed
• Supporting the Service Manager with day-to-day running of the dept

Skills

Customer service

Appointment scheduling

Invoicing

Workshop coordination

Communication skills

Job description

Perfect Placement UK Ltd. is assisting an independent car dealership in Milton Keynes to recruit a Service Advisor / Receptionist.

The role focuses on delivering a high-standard front-of-house service, managing workshop bookings, and handling customer communications within a busy service department. You will work Monday to Friday with no weekend shifts, supporting the Service Manager as the department grows.