Service Advisor - Automotive Front Desk (Mon-Fri, Training)

Perfect Placement UK Ltd; Salisbury; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Staff discounts

Technical training

Career development

Job summary

Perfect Placement UK Ltd is seeking a Service Advisor for an independent automotive service centre in the South Wiltshire region. You will be the primary front-desk contact, coordinating with the workshop to chase work in progress and communicating progress to customers.

You will source and supply parts, upsell services where possible, and deliver high standards of customer service with strong communication and organisational skills.

Qualifications

• Recent or current experience as a Vehicle Service Advisor or in a similar automotive role is required.
• Strong communication skills and very strong organisational abilities are highly valued.
• IT literacy is important for daily desk-based tasks.

Responsibilities

• Greet customers at the Service Department and manage the front desk.
• Liaise with the workshop to chase work in progress and keep customers informed.
• Source and supply parts for the workshop team and upsell products/services where appropriate.

Skills

Customer service

Front desk

Communication skills

IT literacy

Organisational skills

Tools

IT systems

Job description

Perfect Placement UK Ltd is seeking a Service Advisor for an independent automotive service centre in the South Wiltshire region. You will be the primary front-desk contact, coordinating with the workshop to chase work in progress and communicating progress to customers.

You will source and supply parts, upsell services where possible, and deliver high standards of customer service with strong communication and organisational skills.