Service Advisor: Customer‑Centred Growth & Benefits

Vertu Motors; Bradford; Sur place; GBP 29 000 - 35 000; Plein temps

Avantages offerts par ce poste

25 days holiday

Online rewards platform

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity & Paternity

Résumé du poste

Vertu Kia Bradford is recruiting a Service Advisor to join our established team at the Bradford dealership. A £32,000 basic salary is on offer, with a comprehensive benefits package and ongoing training opportunities.

You will manage customer relationships, communicate across the workshop, and help ensure outstanding service and customer satisfaction. Previous service-facing experience is essential in this fast-paced role.

Qualifications

• Previous customer facing service experience is essential.
• Strong customer focus and communication skills are important.
• Ability to work in a fast-paced environment and meet targets and deadlines.

Responsabilités

• Act as the relationship manager between the customer and the workshop.
• Set customer expectations and keep in touch with them during service or repair.
• Upsell additional products and follow up to ensure satisfaction.
• Support the workshop and contribute to high customer satisfaction.

Connaissances

Customer service

Communication

Relationship management

Target driven

Description du poste

Vertu Kia Bradford is recruiting a Service Advisor to join our established team at the Bradford dealership. A £32,000 basic salary is on offer, with a comprehensive benefits package and ongoing training opportunities.

You will manage customer relationships, communicate across the workshop, and help ensure outstanding service and customer satisfaction. Previous service-facing experience is essential in this fast-paced role.