Service Advisor

Vertu Motors plc; Bradford; In loco; GBP 29.000 - 35.000; Tempo pieno

Vantaggi offerti da questo lavoro

25 days holiday

Rewards platform

Preferential service rates

Colleague purchase

Share incentive

Pension

Maternity & Paternity

Descrizione del lavoro

Vertu Kia Bradford is seeking a Service Advisor to join our busy dealership. In this role you’ll be the bridge between customers and the workshop, setting clear expectations and keeping customers informed through the service or repair process.

You’ll need prior customer facing service experience and strong communication skills to thrive in a fast-paced environment while meeting targets. The position offers a £32,000 basic salary plus company benefits.

Competenze

• Experience in customer facing service is essential.

Conoscenze

Customer facing service experience

Descrizione del lavoro

Vertu KIA Bradford

Here at Vertu Kia Bradford, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £32,000 basic salary plus company benefits. The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn’t just about providing a service – its about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding. You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and follow-up with the customer to ensure they are happy with the work carried out. For this role, we are looking for you to have a previous customer facing service experience; this is essential for you to be considered. Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines. Previous experience within the role would be beneficial but is not essential.

Benefits

• 25 days holiday rising with length of service - plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity & Paternity