Service Advisor: Customer Care & Admin Growth

Park's Motor Group; Coatbridge; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Park’s Motor Group is seeking a bright, enthusiastic individual to join as a full-time Service Advisor at our Coatbridge service centre. You will support the team and customers through our administration services, ensuring smooth workflows and quality service.

Key duties include processing invoices and customer details, maintaining databases, and communicating confidently with customers in a professional manner. Training and development are encouraged to grow within the role.

Qualifications

• Experience using Microsoft Office, Excel, and Word
• Attention to detail is essential
• Strong communication skills are required
• Polite and warm telephone manner is important
• Good numeracy skills are expected
• Ability to adapt to varying tasks
• Willingness to learn and develop

Responsibilities

• Support the team’s daily workload
• Process invoices, paperwork, and customer details
• Liaise with customers providing a high level of service
• Maintain and update databases
• Maintain a high standard of work
• Communicate in a confidential, professional manner
• Continually develop personal skills and knowledge

Skills

Excel

Word

Attention to detail

Strong communicator

Telephone manner

Numeracy

Adaptability

Willingness to learn

Tools

Microsoft Office

Job description

Park’s Motor Group is seeking a bright, enthusiastic individual to join as a full-time Service Advisor at our Coatbridge service centre. You will support the team and customers through our administration services, ensuring smooth workflows and quality service.

Key duties include processing invoices and customer details, maintaining databases, and communicating confidently with customers in a professional manner. Training and development are encouraged to grow within the role.