Service Advisor | Build Relationships & Career Growth

Vertu Motors plc; Worcester; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

25 days holiday rising with length of?

Access to online rewards platform

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity & Paternity

Job summary

Vertu BYD Worcester is inviting applications for a Service Advisor to join one of the UK's largest motor retailers. The role focuses on maintaining warm, trusted customer relationships and acting as the bridge between customers and the workshop to ensure outstanding satisfaction.

The position emphasizes customer-facing service experience, ability to work in a fast-paced environment and meeting targets; full training and a range of benefits are provided.

Qualifications

• Customer-facing service experience preferred.

Responsibilities

• Serve as the relationship manager between customer and workshop, ensuring high satisfaction.
• Set customer expectations and maintain contact during service or repair; upsell additional products.

Job description

Vertu BYD Worcester is inviting applications for a Service Advisor to join one of the UK's largest motor retailers. The role focuses on maintaining warm, trusted customer relationships and acting as the bridge between customers and the workshop to ensure outstanding satisfaction.

The position emphasizes customer-facing service experience, ability to work in a fast-paced environment and meeting targets; full training and a range of benefits are provided.