Service Advisor | £35k OTE, Upsell & Career Growth

Confidential; Shrewsbury; Sur place; GBP 29 000 - 35 000; Plein temps

Avantages offerts par ce poste

Annual leave

Eyecare vouchers

Health care

Dental insurance

Staff discounts

Résumé du poste

Confidential in Shrewsbury is seeking a Service Advisor to join a leading main dealership, delivering a first-class customer experience and helping maximise workshop efficiency and aftersales performance.

You will be the first point of contact, upsell service plans, and work with the workshop team to ensure timely completions. Competitive salary with achievable bonus and comprehensive benefits.

Qualifications

• Experience as a Service Advisor within the automotive industry.
• Proficient with Kerridge, 1 Link or Pinnacle DMS.
• Proven upselling of service plans and maintenance.
• Excellent communication and customer service skills.
• Full UK manual driving licence and right to work in the UK.

Responsabilités

• Book vehicles in for servicing and repairs.
• Coordinate with workshop to maintain efficient loading.
• Keep customers informed during repair process.
• Advise on additional work and costs.
• Prepare estimates, invoices and service documents.
• Ensure on-time completion with technicians.
• Deliver first-class customer service from check-in to collection.

Connaissances

Customer service

Automotive industry experience

Upselling

Teamwork

Outils

Kerridge

1 Link

Pinnacle

Description du poste

Confidential in Shrewsbury is seeking a Service Advisor to join a leading main dealership, delivering a first-class customer experience and helping maximise workshop efficiency and aftersales performance.

You will be the first point of contact, upsell service plans, and work with the workshop team to ensure timely completions. Competitive salary with achievable bonus and comprehensive benefits.