Service Advisor

Allscreens Nationwide Ltd; Sidcup; On-site; GBP 29,000 - 35,000; Full time

Job summary

Allscreens Nationwide Ltd in Sidcup is advertising on behalf of an automotive car dealership for a Service Advisor to support a busy service department. The role focuses on delivering high levels of customer service and efficient vehicle care, with responsibilities including communicating service needs, preparing job cards, and updating records.

The package offers a salary up to £32,000 with bonuses up to £40,000 OTE, a Monday to Friday 8:00am to 6:00pm schedule and one in three Saturdays on a

Qualifications

• Experience as a service advisor in a motor dealership.
• Ability to upsell service work and service plans.
• Excellent communication with customers.

Responsibilities

• Clearly communicate service and repair needs to customers.
• Produce Job Cards on in-house systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on estimated repair costs and timescales.
• Perform other ad-hoc duties as required.

Skills

Upselling

Customer communication

Customer-focused

Tools

Drive

Kerridge

Job description

We are currently advertising on behalf of an Automotive Car Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Sidcup area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

• - Up to £32,000 basic salary
• - OTE up to £40,000 through bonuses
• - Monday to Friday 8:00am to 6:00pm
• - One in three Saturday mornings on a rota
• - Use of dealership management systems including Drive and Kerridge
• - Additional earnings potential through upselling service plans and extended warranties
• - Supportive team within a well-established dealership

Requirements:

• - A working experience within a Service Advisor role
• - The ability to upsell on service work and service plans
• - Customer Focused and an excellent communicator
• - Familiarity with using Motor Dealership Database Software

Duties of role:

• - Professionally communicate with customers about service and repair work required on their vehicle
• - Produce Job Cards on in-house computer systems
• - Update Customers and Vehicle Records
• - Prepare and complete Invoices
• - Advise Customer on estimated costs of repairs and timescales of work due to be completed
• - Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £32,000 with OTE of circa £40,000.