Service Advisor

Perfect Placement UK Ltd; Bristol; On-site; GBP 25,713 - 31,428; Full time

Benefits offered by this job

Annual holiday allowance of 22 days

£6,000+ annual bonus potential

Workplace pension scheme

Job summary

A leading automotive recruitment agency is seeking a Service Advisor in Bristol. The role involves communicating with customers about service needs, producing job cards, and handling invoices. Ideal candidates have previous experience in a similar role and strong upselling capabilities. Competitive salary of up to £28,571 with OTE around £40,000, plus various benefits including holiday allowance and overtime pay.

Qualifications

• Experience as a Service Advisor is required.
• Ability to effectively upsell services and plans.
• Strong customer communication skills.

Responsibilities

• Communicate professionally with customers regarding service and repairs.
• Produce Job Cards using in-house systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on costs and timelines.

Skills

Customer Focus

Communication Skills

Upselling Skills

Familiarity with Motor Dealership Software

Job description

Overview

We are currently advertising on behalf of an Automotive multi-franchise approved car dealership, who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Bristol area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Starting salary up to £28,571 per annum pending experience.
• £6,000+ additional annual bonus potential with some Vehicle Service Advisors at our client earning over £12,000+ per annum.
• Overtime paid at time and a half rate.
• 22 days annual holiday allowance plus the 8 bank holidays.
• Workplace pension scheme.
• Various additional company benefits discussed upon application.
• Fantastic long-term career prospects with a large multi-site car dealer group established throughout South West England and South Wales.
• Working hours from 8:00am-6:00pm Monday to Friday, with 1 in 3 Saturdays 8:30am-2:00pm paid as overtime.

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

How to apply

For your hard work, our client is offering a salary of up to £28,571 with OTE of circa £40,000.

To apply for this Service Advisor position, please forward your CV to Hamish Lowrie, quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today! Perfect Placement UK Ltd – See our website for details