Service Advisor

WeRecruit Auto Ltd; Newbury; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading car dealership in Newbury is seeking an Automotive Service Advisor to provide exceptional customer service. This full-time, permanent role involves greeting customers, managing service bookings, and liaising with technicians. Candidates with motor industry experience and strong communication skills are encouraged to apply.

Qualifications

• Motor Industry experience as a Service Advisor / Aftersales Advisor.
• Strong communication skills and a good telephone manner.
• Computer literacy.

Responsibilities

• Greeting customers and reviewing paperwork related to vehicle work.
• Liaising with Workshop Technicians and Parts Department.
• Arranging vehicle collection/delivery and processing payments.

Skills

Customer Care

Communication

Computer Literacy

Job description

Automotive Service Advisor required in Newbury, Berkshire

An opportunity to join a highly successful Main Car Dealership.

Salary: Depending on experience, up to £27,000 with the opportunity to earn bonuses, OTE £33,000.

Working hours: Monday - Friday 8am - 6pm, with Saturday mornings on a rota basis (1 in 4, 8am-1pm).

Role Overview

We are looking for a customer-focused individual committed to providing the highest level of customer care, maximizing referrals and repeat business.

The role involves greeting customers, reviewing paperwork related to vehicle work, liaising with Workshop Technicians and Parts Department, arranging vehicle collection/delivery, and processing payments.

This environment can be busy and demanding, requiring a positive, patient individual dedicated to excellent customer service.

Requirements

• Motor Industry experience as a Service Advisor / Aftersales Advisor
• Computer literacy
• Strong communication skills and a good telephone manner

Applications from those with dealership reception or service bookings experience aiming to progress to a Service Advisor role are encouraged.

Application Process

Full company details available upon request. To apply, send your full CV to Mary or Sharron at WeRecruit Auto Ltd, quoting job reference ST353.

Keywords: Service Bookings, Service Advisor, Workshop, Dealership, Aftersales, Automotive, Motor Trade, Service & Aftersales, Newbury, Berkshire. Full-time, Permanent position.

We will contact suitable candidates via phone or email. Due to high volume, not all applicants will be contacted. If you do not hear within 5 working days, please consider your application unsuccessful. We may store your details for future opportunities.