Automotive Service Advisor

Holt Recruitment; Reading; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Holiday allowance

Brand training

Employee benefits package

Supportive environment

Career growth

Job summary

Holt Recruitment is working with an established commercial vehicle workshop to recruit an Automotive Service Advisor in Farnborough. You will handle service bookings, answer calls, update planners, and keep customers informed about repair progress.

The role suits a communicative team player with a background in the motor industry and basic IT skills. Kerridge ADP knowledge is advantageous but not essential, and MS Office proficiency is expected.

Qualifications

• Experience in the motor industry preferred.
• Comfortable talking to customers and handling calls.
• Good level of IT proficiency (MS Office).

Responsibilities

• Answer telephone calls.
• Take service bookings to keep workshop fully booked.
• Maintain vehicle service planners.
• Invoice and process cash payments.
• Update customers on repair progress.

Skills

Customer service

Telephone handling

Computer literacy

MS Office

Tools

Kerridge ADP

Job description

Automotive Service Advisor

Job Title - Automotive Service Advisor

Salary up to £34000 per annum

Hours Monday to Friday - 8am to 5pm

Location -Farnborough

We are working with an established commercial vehicle workshop that are looking to add to their existing team with the addition of an Automotive Service Advisor.

What’s on Offer?

• Increased holiday allowance, further increased with service.
• Full Brand Training
• Employee benefits package
• Supportive and collaborative work environment
• Career growth potential within a reputable company

Automotive Service Advisor job role:

• The role will include answering telephone calls
• Taking service bookings to ensure the workshop is fully booked
• Maintaining the vehicle service planners
• Invoicing and taking cash payments
• Updating customers on vehicle repair progress.

The successful Automotive Service Advisor will have:

• Work well as a member of a successful team
• Be comfortable talking to customers and have a background in the motor industry.
• A working knowledge of Kerridge ADP would be advantageous but is not crucial.
• Need to be computer literate and be comfortable with MS Office products.

If you are interested in finding out more get in contact with John Barnes on 07955 081 481, email [e-mail]