Service Advisor

Pembrook Resourcing; Honiton; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Competitive bonus

Manufacturer training

Career development

Friendly workplace

Job summary

Pembrook Resourcing is excited to present an opportunity for an experienced Service Advisor in Honiton. The role offers £30,000 - £38,000 per year, including bonus, with a busy dealership environment and a clear path for progression.

You will welcome customers, book services, liaise with the workshop, prepare estimates and invoices, and ensure customers receive an outstanding experience from start to finish. A UK driving licence is preferred.

Qualifications

• Experience as a Service Advisor in the motor trade.
• Excellent communication and customer service skills.
• Strong organisational skills.
• Professional, positive and team-focused attitude.
• Full UK driving licence preferred.

Responsibilities

• Welcoming customers and managing their service and repair requirements.
• Booking vehicles in for servicing, maintenance and repairs.
• Liaising with the workshop to ensure work is completed efficiently.
• Keeping customers informed throughout the repair process.
• Preparing estimates, invoices and processing payments.
• Delivering an outstanding customer experience from start to finish.

Skills

Customer service

Communication skills

Organisational skills

Team player

Full UK driving licence

Job description

Service Advisor - Honiton

£30,000 - £38,000 per annum (including bonus)

An exciting opportunity has arisen for an experienced Service Advisor to join a busy and successful dealership in Honiton.

We are looking for a customer-focused individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. If you have previous automotive Service Advisor experience and are looking to further your career with a supportive employer, we'd love to hear from you.

Key Responsibilities

• Welcoming customers and managing their service and repair requirements.


• Booking vehicles in for servicing, maintenance and repairs.


• Liaising with the workshop to ensure work is completed efficiently.


• Keeping customers informed throughout the repair process.


• Preparing estimates, invoices and processing payments.


• Delivering an outstanding customer experience from start to finish.

The Ideal Candidate

• Previous experience as a Service Advisor within the motor trade.


• Excellent communication and customer service skills.


• Strong organisational skills and the ability to manage a busy workload.


• A professional, positive and team-focused attitude.


• Full UK driving licence preferred.

What's on Offer

• £30,000 - £38,000 annual earnings (including bonus).


• Competitive bonus structure.


• Ongoing manufacturer training and career development.


• Friendly and supportive working environment.Opportunity to join a well-established and successful dealership.

If you're an experienced Service Advisor looking for your next opportunity in Honiton, we'd love to hear from you.