Service Advisor

Chalk Farm; Greater London; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Onsite parking

Paid overtime on Saturdays

Career progression

Job summary

Chalk Farm in Camden, London is seeking a dedicated Service Advisor to join our reputable team. You will deliver exceptional customer service and ensure smooth workshop operations in a busy automotive environment.

The role offers a permanent contract with a competitive salary (£30,000–£35,000) and standard hours 8:30–5:30, Monday to Friday, with optional Saturday mornings paid overtime. Onsite parking and clear progression opportunities are available.

Qualifications

• Proven experience as a Service Advisor or in a similar automotive role.
• Strong communication and organisational skills.
• Knowledge of automotive services and manufacturer standards.

Responsibilities

• Provide outstanding customer service and manage vehicle service enquiries.
• Book vehicles for service and repair appointments efficiently.
• Advise customers on mechanical work required and costs.
• Facilitate clear communication between customers and workshop teams.
• Maintain accurate documentation and up-to-date service records.
• Ensure customer satisfaction throughout the service process.

Skills

Communication skills

Organisational skills

Customer service experience

Job description

Service Advisor

Date Posted: 2026-09-04T11:58:07

Location: Chalk Farm, Greater London, GB, NW1 8

Contract Type: Permanent

Closing Date: 2026-10-02T12:39:50.573

Salary: £35,000

Job Description

We are seeking a dedicated and experienced Service Advisor to join our client's reputable team in Camden, London. The successful individual will play a vital role in delivering exceptional customer service and ensuring smooth workshop operations. The Service Advisor role offers a stable, friendly working environment with excellent benefits and development opportunities within a respected organisation.

Benefits

• Competitive salary range of £30,000 - £35,000, depending on experience


• Monday to Friday working hours from 8:30 am to 5:30 pm


• Optional Saturday mornings (paid overtime)


• Onsite parking for convenience


• Standard working hours promoting a healthy work-life balance


• Opportunity to grow within a well-established company


• Supportive team environment

Duties of a Service Advisor

• Providing outstanding customer service and managing vehicle service enquiries


• Booking vehicles for service and repair appointments efficiently


• Advising customers on mechanical work required and associated costs


• Facilitating clear communication between customers and workshop teams


• Maintaining accurate documentation and up-to-date service records


• Ensuring customer satisfaction throughout the service process

Requirements of a Service Advisor

• Proven experience as a Service Advisor or within a similar automotive role


• Strong communication and organisational skills


• Ability to work effectively in a fast-paced environment


• Knowledge of automotive services and manufacturer standards


• Customer-focused approach with a professional attitude


• Proven ability to deliver excellent customer service and handle multiple tasks effectively

Additional Information

If you are seeking a rewarding career as a Service Advisor, this is an excellent opportunity to join a reputable company that values its staff and offers excellent career progression.