Service Advisor

Allscreens Nationwide Ltd; Great Yarmouth; On-site; GBP 30,000 - 36,000; Full time

Job summary

Allscreens Nationwide Ltd in Great Yarmouth is seeking a skilled Service Advisor to join a reputable dealership.

You will welcome customers, schedule service appointments and liaise between customers and the workshop team, delivering outstanding customer service and helping grow the business.

This role offers a competitive salary up to £30,000 per year plus OTE up to £36,000 and long-term career progression.

Qualifications

• Experience as a Service Advisor or Senior Service Advisor within the motor trade

Responsibilities

• Welcome customers and understand their vehicle service requirements
• Schedule service appointments and manage workshop workload
• Provide exceptional customer service and build lasting relationships
• Advise customers on additional service and repair needs
• Ensure effective communication between customers and workshop team
• Maintain accurate documentation of customer interactions and vehicle service history

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Job description

We are recruiting on behalf of our client, a reputable dealership in Great Yarmouth, seeking a skilled Service Advisor.

This is an excellent opportunity for experienced Service Advisors to join a professional team focused on delivering outstanding customer service and career development within the motor trade sector.

Benefits of a Service Advisor:

• Competitive basic salary of up to £30,000 per annum
• On target earnings of up to £36,000 with commissions and bonuses
• Long-term career progression opportunities
• Supportive, well-established team environment
• Working hours from 8:30 am to 6:00 pm

Duties:

• Welcome customers and understand their vehicle service requirements
• Schedule service appointments and manage workshop workload
• Provide exceptional customer service and build lasting relationships
• Advise customers on additional service and repair needs
• Ensure effective communication between customers and workshop team
• Maintain accurate documentation of customer interactions and vehicle service history

Requirements:

• Previous experience as a Service Advisor or Senior Service Advisor within the motor trade
• Strong communication and interpersonal skills
• Ability to deliver excellent customer service
• Organised, with good attention to detail

If you are ready to advance your Service Advisor career, this opportunity in Great Yarmouth offers long-term stability and growth.