Service Advisor

Perfect Placement; Glasgow; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

33 days annual leave

Salary progression opportunities

Franchise-level benefits

Job summary

Perfect Placement is seeking an experienced Service Advisor to join a franchised dealership in Glasgow. This role offers a clear path for career progression within a reputable automotive business and a supportive team environment.

You will manage service bookings, liaise with customers, and support the workshop with administration while upholding excellent service standards and building strong customer relationships.

Qualifications

• Proven experience as a Service Advisor within a main dealer environment.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work well within a team and independently where required.
• Knowledge of dealership management systems and service processes.

Responsibilities

• Deliver exceptional customer service by acting as the key point of contact between the customer and the dealership.
• Promote and upsell additional products and services effectively, including add-ons initiatives.
• Conduct general administrative duties related to service bookings and customer records.
• Ensure customer satisfaction is prioritised throughout the service process.
• Maintain accurate records of customer interactions and sales activities.
• Support the workshop team with relevant service administration.

Skills

Service Advisor experience

Organisational skills

Communication skills

Teamwork

Independent work

Dealership systems knowledge

Job description

We are currently seeking an experienced Service Advisor to join our client's franchised dealership team in Glasgow. This is a fantastic opportunity for skilled Service Advisors looking to progress their career within a reputable automotive business.

Benefits for the successful Service Advisor include:

• Achievable earnings of £36,000+ per annum
• Basic salary starting at £30,000 depending on experience
• 33 days annual leave inclusive of bank holidays
• Dealership-level benefits package
• Opportunities for career development within a structured environment
• Working within a well-established franchise in Glasgow

Service Advisor Duties:

• Deliver exceptional customer service by acting as the key point of contact between the customer and the dealership
• Promote and upsell additional products and services effectively, including add-ons initiatives
• Conduct general administrative duties related to service bookings and customer records
• Ensure customer satisfaction is prioritised throughout the service process
• Maintain accurate records of customer interactions and sales activities
• Support the workshop team with relevant service administration

Requirements for the Service Advisor are:

• Proven experience as a Service Advisor within a main dealer environment
• Strong organisational skills and attention to detail
• Ability to work efficiently in a fast-paced, high-pressure environment
• Excellent communication and interpersonal skills
• Ability to work well within a team and independently where required
• Knowledge of dealership management systems and service processes

Contact Will Grant, Automotive Recruitment Specialist at Perfect Placement covering Glasgow and Glasgow City, today to discover more about this fantastic Service Advisor opportunity.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a new job in the motor trade, be sure to contact our team today