Service Advisor

Jago Consultants; Exeter; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading automotive dealership in Exeter is seeking a dedicated Service Advisor to join their team. The ideal candidate will have experience in customer service and a full driving licence. In this role, you will be responsible for planning servicing schedules, handling MOT bookings, and liaising with the workshop. This position offers excellent training and career advancement opportunities in a supportive environment.

Qualifications

• Previous experience within a Customer Service environment.
• Full driving licence required.

Responsibilities

• Plan schedule servicing for customers.
• Handle MOT bookings effectively.
• Create jobs and update order numbers.
• Liaise with workshop control regarding arrivals.

Skills

Attention to detail

Communication skills

Ability to work under pressure

Proactive attitude

Job description

Service Advisor – Overview

We have a fantastic opportunity for a Service Advisor to join our Service Team to deliver a high standard of service to all our customers. You will be a key member at the heart of our operation.

Location & Hours

Customer Service Advisor needed in the Exeter area for an Automotive Dealership.

Basic Hours: Monday to Friday, 8.00am to 6.00pm inclusive with ½ an hour unpaid lunch. Every third Saturday 8.00am to 12noon.

Responsibilities

This is a busy hands-on role, which offers wide range of duties such as:

• Planning of schedule servicing
• MOT bookings
• Job creation
• Obtaining and updating of order numbers
• Liaise with workshop control to notify of work arriving and waiting to be commenced.

Strong attention to detail with ability to work affectively under pressure. You need to be pro-active, take pride in what you do, have excellent communication skills and a willingness to learn and be engaged with training and an interest in pursuing a career within our industry.

Qualifications

• Previous experience within a Customer Service environment
• Full driving licence

Contact

Contact: Andy at Jago Consultants

By submitting this form you agree to our privacy policy.