Service Advisor

Elite-HR; Exeter; On-site; GBP 24,000 - 32,000; Full time

Job summary

Elite-HR is seeking an experienced Service Advisor in Exeter to join a respected motor group. You will be the focal point for customers seeking advice on servicing and repairs, and you will ensure clear communication between the workshop and the customer while delivering outstanding service.

Ideal candidates will bring automotive service or sales experience, a strong customer service background, and a collaborative mindset with a passion for sales.

Qualifications

• Automotive service or sales experience required.
• Excellent customer service experience.
• Ability to work well within a team.
• Demonstrated passion for sales.

Responsibilities

• Serve as the focal point for customers requiring advice, servicing, and repairs for their vehicles.
• Coordinate and communicate between the workshop and the customer to keep them informed.
• Consistently deliver excellent customer service and support throughout the service journey.

Skills

Automotive service experience

Customer service

Team player

Sales passion

Job description

An exciting opportunity for an experienced Service Advisor to join a respected and expanding motor group in Exeter, Devon.

You will be the focal point for customers requiring advice, servicing, and repairs to their vehicles. You will also manage the flow of information between the workshop and the customer, always delivering excellent customer service.

The ideal candidate will have:

• Automotive service or sales experience
• Excellent Customer service experience
• The ability to be part of a team
• Passion for Sales