Service Advisor

Motivation HR; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive service provider in Berkshire & Hampshire is seeking a Service Advisor. You will guide customers through the process of vehicle maintenance and repairs, ensuring excellent service and communication. Ideal candidates will have strong customer-focused attitudes and be able to work under pressure. This role offers a competitive salary plus bonuses and opportunities for career development through training.

Qualifications

• Professional and customer-focused attitude required.
• Experience in a fast-paced customer service environment preferred.
• Strong communication skills to handle customer interactions.

Responsibilities

• Serve as the main point of contact for customers during vehicle repairs.
• Communicate repair and maintenance work clearly to customers.
• Schedule customer appointments and manage expectations effectively.

Skills

Excellent communication skills

Customer-focused attitude

Ability to work under pressure

Relationship-building abilities

Job description

SERVICE ADVISOR – Berkshire & Hampshire

Are you a Service Advisor looking to earn a basic salary plus bonus? Would you like to be sent on up-to-the-minute manufacturing training courses to develop your career and progress to the next level?

As a Service Advisor, you will be the point of contact for customers bringing their vehicles into the workshop. You will guide them through the entire process while their vehicle is with you.

Key responsibilities include:

1. Providing excellent customer service and communication
2. Explaining repair and maintenance work to customers
3. Scheduling appointments and managing customer expectations

Requirements include:

1. Professional and customer-focused attitude
2. Ability to work in a fast-paced environment under pressure
3. Excellent communication skills and relationship-building abilities