Service Advisor

Perfect Placement UK Ltd; Dudley; On-site; GBP 24,000 - 29,000; Full time

Job summary

A reputable automotive recruitment agency in Dudley is seeking a Customer-focused Service Advisor to provide exceptional service in their busy service department. The role requires effective communication with customers regarding service needs, and responsibilities include job card production, record updates, and preparing invoices. The ideal candidate will have prior experience in a Service Advisor role, strong upselling abilities, and proficiency in using dealership software. The salary on offer is up to £29,000 with an OTE of £34,000.

Benefits

Competitive salary package

Ongoing training and professional development

Supportive and friendly work environment

Opportunity for career growth

Staff discounts and other incentives

Qualifications

• Working experience within a Service Advisor role.
• Ability to upsell on service work and service plans.
• Customer focused and an excellent communicator.

Responsibilities

• Professionally communicate with customers about service and repair work.
• Produce job cards on in-house computer systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on estimated costs and timescales.

Skills

Customer Focused

Excellent Communication

Ability to Upsell

Familiarity with Motor Dealership Software

Job description

Overview

We are currently advertising on behalf of an Automotive garage who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Dudley area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Competitive salary package
• Ongoing training and professional development
• Supportive and friendly work environment
• Opportunity for career growth within a reputable organization
• Staff discounts and other incentives

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £29000 with OTE of circa £34000.

To apply for this Service Advisor position, please forward your CV to Archie Lawson quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

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