Service Advisor

Octane Recruitment; Croydon; On-site; GBP 18,000; Full time

Job summary

A leading automotive recruitment agency is looking for a confident and customer-focused Service Advisor to join the busy aftersales department in Croydon. The role requires solid automotive experience, preferably from a dealer or independent garage, and the ability to thrive in a fast-paced environment. Key responsibilities include greeting customers, managing service requests, and coordinating with technicians. This is a full-time, permanent position with a realistic OTE and excellent benefits.

Benefits

Guaranteed bonus during holiday and training

Excellent benefits and culture

Qualifications

• Solid automotive experience, preferably from a main dealer or independent garage.
• Confident and energetic with strong ownership of responsibilities.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Greet customers and handle service and repair requirements efficiently.
• Book vehicles for servicing and repairs using internal systems.

Skills

Customer-focused approach

Automotive experience

Ability to work under pressure

Job description

Hours : Monday to Friday, 08 : 00 18 : 00 | 1 in 3 Saturdays, 08 : 00 13 : 00 (paid as overtime)

Job Type : Full-time, Permanent

Realistic & uncapped OTE £18,000

Guaranteed bonus while on holiday and training

Excellent benefits and culture

Join the Frontline of Customer Care Become a Service Advisor at Toyota Croydon Were looking for a confident and customer-focused Service Advisor to join our busy aftersales department at Toyota Croydon . Youll be the key link between our customers and workshop, ensuring a smooth, professional, and friendly service experience from start to finish.

If you have solid automotive experience whether from a main dealer or an independent garageand enjoy working in a fast-paced environment where quality customer care comes first, this is the ideal opportunity for you.

This is a pivotal role wiwthin the Aftersales department so were looking for someone with the confidence, energy, and experience to take ownership and thrive under pressure.

What Youll Do

• Greet customers professionally and handle their service and repair requirements efficiently.
• Book vehicles for servicing, repairs, and MOTs using internal systems.

Liaise with technicians and keep customers updated throughout...