Service Advisor

Perfect Placement UK Ltd; Beccles; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Training program

Team environment

Weekends off

Job summary

Perfect Placement UK Ltd is recruiting on behalf of a reputable dealership in Great Yarmouth, Norfolk, for a Service Advisor to join their professional team. The role offers a competitive basic salary and realistic OTE, with a Monday to Friday, no weekends schedule.

The successful candidate will provide expert advice on repairs, manage service appointments, and coordinate with technicians to ensure timely completion while maintaining high customer satisfaction.

Qualifications

• Proven experience as a Service Advisor within the automotive industry.
• Strong communication and customer service skills.
• Excellent organisational skills with the ability to multitask effectively.
• Knowledge of automotive technical services and pricing structures.
• Professional, friendly, and approachable manner.
• Ability to work as part of a team and deliver exceptional service.

Responsibilities

• Greeting customers and managing service appointments efficiently
• Providing expert advice on vehicle repairs and maintenance
• Scheduling service work to ensure smooth workflow and timely completion
• Liaising with technicians and parts departments to meet customer expectations
• Upselling additional services where appropriate
• Maintaining accurate customer records and follow-up communications
• Ensuring high standards of customer satisfaction throughout all interactions

Skills

Service Advisor experience

Customer service

Organisational skills

Pricing knowledge

Team player

Job description

We are recruiting on behalf of our client, a reputable dealership in Great Yarmouth, Norfolk, seeking a Service Advisor to join their professional team.

This Service Advisor role offers an excellent opportunity for experienced motor trade professionals looking to advance their careers within a supportive and customer-focused environment.

• Competitive basic salary of £30,000 with a realistic OTE of £35,000
• Monday to Friday working week, with no weekends
• Access to ongoing training and development programmes
• Supportive team environment committed to quality service
• Rewards and benefits package
• Work for a dealership recognised for its exceptional customer service and industry reputation

Duties as a Service Advisor:

• Greeting customers and managing service appointments efficiently
• Providing expert advice on vehicle repairs and maintenance
• Scheduling service work to ensure smooth workflow and timely completion
• Liaising with technicians and parts departments to meet customer expectations
• Upselling additional services where appropriate
• Maintaining accurate customer records and follow-up communications
• Ensuring high standards of customer satisfaction throughout all interactions

Requirements:

• Proven experience as a Service Advisor within the automotive industry
• Strong communication and customer service skills
• Excellent organisational skills with the ability to multitask effectively
• Knowledge of automotive technical services and pricing structures
• Professional, friendly, and approachable manner
• Ability to work as part of a team and deliver exceptional service

Contact Ruby Bolam, Automotive Recruitment Specialist at Perfect Placement covering Great Yarmouth and Norfolk, today to discover more about this fantastic Service Advisor opportunity.