Weekday Service Advisor - Customer-Focused Auto Support

Perfect Placement UK Ltd; Gorleston-on-Sea; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

No weekends

Training and development

Supportive team environment

Rewards package

Job summary

Perfect Placement UK Ltd are recruiting for a Service Advisor at a reputable dealership in Great Yarmouth, Norfolk. Join a professional team focusing on customer service and quality automotive care.

Ideal candidates will have proven motor trade experience, strong communication skills, and the ability to manage multiple tasks in a busy workshop environment. Monday–Friday shifts, with no weekend work, and ongoing training opportunities are provided.

Qualifications

• Proven experience as a Service Advisor in the automotive industry.
• Excellent communication and customer service skills.
• Strong organisational abilities and multitasking capability.

Responsibilities

• Greet customers and manage service appointments efficiently.
• Provide expert advice on vehicle repairs and maintenance.
• Schedule service work to ensure smooth workflow and timely completion.
• Liaise with technicians and parts departments to meet customer expectations.
• Upsell additional services where appropriate.
• Maintain accurate customer records and follow-up communications.
• Ensure high standards of customer satisfaction throughout all interactions.

Skills

Communication skills

Customer service

Organisational skills

Multitasking

Job description

Perfect Placement UK Ltd are recruiting for a Service Advisor at a reputable dealership in Great Yarmouth, Norfolk. Join a professional team focusing on customer service and quality automotive care.

Ideal candidates will have proven motor trade experience, strong communication skills, and the ability to manage multiple tasks in a busy workshop environment. Monday–Friday shifts, with no weekend work, and ongoing training opportunities are provided.