Service Advisor

Park's Motor Group; Coatbridge; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Access to Company Pension Scheme

Colleague Introductory Scheme

Industry discounts on new and used car

Death in service benefit

Job summary

Park’s Motor Group is seeking a bright, enthusiastic Service Advisor to join our Coatbridge Service Centre on a full-time basis. You will support our team and customers through administration for our manufacturers.

You will handle invoices, paperwork and customer data while maintaining high standards of service and confidentiality. A friendly, professional telephone manner and strong numeracy will help you thrive in this busy role.

Qualifications

• Proficient with MS Office (Excel/Word) and email; able to manage data accurately.
• Excellent attention to detail and numerical accuracy.
• Strong communication skills with a professional telephone manner.
• Able to adapt to varying tasks and learn new processes quickly.

Responsibilities

• Assist with the team’s daily workload.
• Process invoices, paperwork, and customer details.
• Liaise with customers to provide a high level of service.
• Create, maintain and update databases.
• Maintain consistently high quality of work.
• Communicate in a confidential, professional manner.
• Develop personal skills and knowledge continuously.

Skills

MS Office proficiency

Strong communicator

Attention to detail

Telephone manner

Numeracy

Adaptable

Willing to learn

Tools

Microsoft Office

Excel

Word

Email packages

Job description

Location: Coatbridge
Franchise: Chery / LEPAS / Renault Excellence Centre

Park’s Motor Group is seeking a bright, enthusiastic individual to take up a position as a full-time Service Advisor for our Service Centre based in Coatbridge.

About the role:

You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.

What you will do:

• Help contribute towards the team's daily workload
• Process invoices, paperwork, and customer details
• Liaise directly with customers providing a second to none level of service
• Maintain, create and change in our databases
• Be able to, maintain a high consistent quality of work
• Communicate in a confidential, professional, and appropriate manner
• Continually develop your personal skills and knowledge

Your skills & experience will include:

• The ability to confidently use Microsoft Office, Excel, and Word as well as email packages
• Have an eye for attention to detail
• Be a strong confident communicator
• Have a polite and warm telephone manner
• Good numeracy skills
• Be adaptable to varying tasks
• Have a desire and willingness to learn

As a Park's Motor Group employee you will receive:

For you:

• Access to the Company Pension Scheme
• Colleague Introductory Scheme
• Industry leading discounts on purchases on new and used cars
• Death in service benefit

For you and your family:

• Discounted Servicing
• Subsidised car purchase scheme
• Employee Assistance Programme
• 24/7 remote GP
• Medical second opinions
• Unlimited mental health support
• Physiotherapy help and advice
• Savings and discounts on shopping
• Financial and legal support

This is a fantastic opportunity in Park’s Motor Group. We can offer genuine scope for development and progression from a Service Advisor position and beyond.

If you have the desire to learn and the drive to become a member of our team then we want to hear from you.