Apprentice Service Advisor

Park's Motor Group; Ayr; Hybrid; GBP 15,000 - 19,000; Full time

Job summary

Park’s Motor Group in Ayr is seeking an Apprentice Service Advisor to join the Ford centre. You will support the team with administration, process invoices and customer details, and liaise with customers to deliver outstanding service.

The role focuses on learning the trade, developing professional communication, and building expertise within the automotive sector through full training and progression opportunities.

Qualifications

• Qualifications are not mandatory for this role as full training will be provided.
• The successful applicant will be confident, self-motivated and keen to work as part of a team.
• They will have an interest in working in the automotive industries and have an inquisitive nature.

Responsibilities

• Help contribute towards the team's daily workload.
• Process invoices, paperwork, and customer details.
• Liaise directly with customers providing a second-to-none level of service.
• Maintain, create and change our databases.
• Be able to, maintain a consistent high-quality of work.
• Communicate in a confidential, professional, and appropriate manner.
• Continually develop your personal skills and knowledge.

Skills

Attention to detail

Confident communicator

Polite telephone manner

Good numeracy

Adaptable

Willingness to learn

Education

No formal qualifications required

Job description

Park’s Motor Group is seeking a bright, enthusiastic individual to take up a position as an Apprentice Service Advisor based in our Ford centre located in Ayr.

About the role:

You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.

What you will do:

• Help contribute towards the team's daily workload
• Process invoices, paperwork, and customer details
• Liaise directly with customers providing a second-to-none level of service
• Maintain, create and change our databases
• Be able to, maintain a consistent high-quality of work
• Communicate in a confidential, professional, and appropriate manner
• Continually develop your personal skills and knowledge

Your skills & experience will include:

• Have an eye for attention to detail
• Be a strong confident communicator
• Have a polite and warm telephone manner
• Good numeracy skills
• Be adaptable to varying tasks
• Have a desire and willingness to learn

This is a fantastic opportunity in Park’s Motor Group. We can offer genuine scope for development and progression from a Service Advisor position and beyond.

If you have the desire to learn and the drive to become a member of our team then we want to hear from you.

Why Park's Motor Group?

Park's is one of Scotland's largest and most successful motor groups, operating a diverse portfolio of luxury, niche and volume franchises from 64 franchise outlets throughout the UK.

Qualifications / Qualities

Qualifications are not mandatory for this role as full training will be provided throughout the apprenticeship.

The successful applicant will be confident, self-motivated and keen to work as part of a team. They will have an interest in working in the automotive industries and have an inquisitive nature.