Service Administrator - Frontline Ops & Customer Support

Bennie Group; Milton Keynes; Presencial; GBP 21.000 - 27.000; Jornada completa

Descripción de la vacante

Bennie Group is seeking a Service Administrator to support the Services Team in handling client requirements for material handling machinery. The role involves assisting field engineers, coordinating service visits, and maintaining clear communication with customers across multiple branches.

The position emphasizes strong administrative skills, proficiency with Microsoft Office, and a customer-focused approach within a close-knit family business.

Formación

• Clear communication and interpersonal skills
• Proficient IT skills (Word, Excel, Outlook)
• Accurate, efficient work with good attention to detail
• Able to work well in a team and follow instructions

Responsabilidades

• Answering phones and directing calls
• Assisting customers with queries and visits
• Managing stock, packing, and booking deliveries
• Raising service jobs and maintaining engineer communications

Conocimientos

Communication skills

IT skills

Teamwork

Attention to detail

Descripción del empleo

Bennie Group is seeking a Service Administrator to support the Services Team in handling client requirements for material handling machinery. The role involves assisting field engineers, coordinating service visits, and maintaining clear communication with customers across multiple branches.

The position emphasizes strong administrative skills, proficiency with Microsoft Office, and a customer-focused approach within a close-knit family business.