Service Administrator: Fast-Paced Crane Hire Support

Joseph Gallagher Limited; Grays; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

NRC Crane Hire, part of the JGL Group, is seeking a proactive Service Administrator to support our busy crane hire team in Grays. You will assist with quotes, orders, invoicing and scheduling to ensure smooth operations across the service function.

In this role you will handle parts sales, maintain stock, manage crane servicing schedules and LOLER certifications. Strong communication, attention to detail and a can-do attitude are essential for success.

Qualifications

• Proven experience in a busy environment.
• Ability to work under pressure with a positive attitude.
• Experience in a technical or workshop environment.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Ability to adapt and solve problems using initiative.
• Willingness to undertake training to expand product knowledge.

Responsibilities

• Parts sales to external customers – identify, quote, order and invoice
• Maintain internal parts and consumable stock – order, issue and audit
• Hire Control for Test Weights – full process incl. quotations, transport and invoicing
• Manage and administer the crane servicing schedule
• Administer periodic LOLER certifications maintaining statutory compliance
• Prepare and process service job paperwork
• Answering the telephone and dealing appropriately with breakdowns, enquiries etc.
• Ad hoc service support needs as required by the Service Manager.

Skills

English proficiency

Busy environment

Work under pressure

Technical/workshop experience

Excellent communication

Attention to detail

Problem solving

Willingness to learn

Tools

Microsoft Office

Job description

NRC Crane Hire, part of the JGL Group, is seeking a proactive Service Administrator to support our busy crane hire team in Grays. You will assist with quotes, orders, invoicing and scheduling to ensure smooth operations across the service function.

In this role you will handle parts sales, maintain stock, manage crane servicing schedules and LOLER certifications. Strong communication, attention to detail and a can-do attitude are essential for success.