Service Administrator (Excellent Opportunity)

Confidential; Belfast City District; On-site; GBP 28,000 - 30,000; Full time

Job summary

Honeycomb is delighted to be working with an excellent client to recruit a Service Administrator on a full-time permanent basis. Based on site in Belfast, this role offers long-term progression within a well-established team.

You will provide high level customer service, respond to queries (order ETAs), and ensure accurate reporting while coordinating maintenance and service issues with engineers. The package includes £28,000-£30,000 depending on experience; Monday to Friday, 9am-5pm, with

Qualifications

• Experience in administration, ideally in a service administrator/coordinator role.
• Strong communication skills and ability to follow processes.
• Ability to thrive in a fast-paced environment and work well in a team.
• Proactive mindset with initiative and reliability.

Responsibilities

• Provide high level customer service and respond to queries (e.g., order ETAs).
• Ensure accurate reporting and coordinate maintenance and service issues.
• Collaborate with engineers to ensure timely completion of jobs.
• Assist with administrative duties including processing payments and supplier liaison.

Skills

Customer service

Communication skills

Teamwork

Initiative

Job description

Honeycomb is delighted to be working with an excellent client to recruit a Service Administrator on a full-time permanent basis. Our client is experiencing continual demand within the industry, making it an excellent time to join a well-established team. This is an exciting role and presents with opportunities for long term career development and progression.

The Role

• Provide high level customer service, responding to customer queries, such as order ETA's.
• Ensuring a high level of accuracy in reporting and coordinating of maintenance and service issues.
• Working closely with engineers to ensure jobs are carried out correctly and within a timely manner.
• Assisting in various administrative duties including processing of payments and liaising with suppliers.

The Person

• Previous experience working within administration, the ideal candidate will be coming with experience in a similar service administrator/ coordinator role.
• Demonstrate strong communication skills, with ability to adhere to processes and procedures.
• Confidence in working within a fast-paced environment and ability to work well within a team.
• Proactive mentality and ability to work off your own initiative.

The package for this role includes a salary of £28,000-£30,000 depending on experience. Based on site, in the Belfast area, this role presents great opportunities for long-term progression and development working within an exciting and ever-growing industry. With a working week of Monday to Friday, 9am-5pm.

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

Honeycomb is committed to providing equality of opportunity to all.

Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding.