Service Operations Coordinator (Maintenance & Support)

Confidential; Belfast City District; On-site; GBP 28,000 - 30,000; Full time

Job summary

Honeycomb is delighted to be working with an excellent client to recruit a Service Administrator on a full-time permanent basis. Based on site in Belfast, this role offers long-term progression within a well-established team.

You will provide high level customer service, respond to queries (order ETAs), and ensure accurate reporting while coordinating maintenance and service issues with engineers. The package includes £28,000-£30,000 depending on experience; Monday to Friday, 9am-5pm, with

Qualifications

• Experience in administration, ideally in a service administrator/coordinator role.
• Strong communication skills and ability to follow processes.
• Ability to thrive in a fast-paced environment and work well in a team.
• Proactive mindset with initiative and reliability.

Responsibilities

• Provide high level customer service and respond to queries (e.g., order ETAs).
• Ensure accurate reporting and coordinate maintenance and service issues.
• Collaborate with engineers to ensure timely completion of jobs.
• Assist with administrative duties including processing payments and supplier liaison.

Skills

Customer service

Communication skills

Teamwork

Initiative

Job description

Honeycomb is delighted to be working with an excellent client to recruit a Service Administrator on a full-time permanent basis. Based on site in Belfast, this role offers long-term progression within a well-established team.

You will provide high level customer service, respond to queries (order ETAs), and ensure accurate reporting while coordinating maintenance and service issues with engineers. The package includes £28,000-£30,000 depending on experience; Monday to Friday, 9am-5pm, with